Privacy policy

 

Legal Responsibility
 

Amyal” recognized the importance of our customers’ privacy. Therefore, we have developed this Privacy Notice to inform you how we use and process your data.

By using and accessing the ”Amyal” website, you agree to our terms and conditions. The website has the legal right to amend the content and services anytime without prior notice. You can visit this page regularly to stay up to date. However, if you disagree with this privacy statement, you should discontinue using our services.

Amyal” recognized the importance of our customers’ privacy.to know the way their personal/ financial information have been handled it. Therefore, we are committed to protecting their personal/financial information.

Data Protection

Customer’s privacy is a priority for us. So, we keen to provide the best strategies that would maintain a high level of protection. It should be noted that, this privacy statement is not applied on the platforms of our partners or suppliers.

Required information:

When you book any service with ”Amyal”, the following data will be required:

1-Client’s name

2-Email address

3-Home address

4-Mobile number

5-Credit card (in case you chose to pay by credit card)

 

Use of your personal information

This information is crucial in order to book, confirm your order, and send you the details. Data will be gathered whenever you require a service from the ”Amyal” website or its applications. The gathered information may also help us in order to contact you in case of an emergency or for any of the following scenarios:

1- When registering on the ”Amyal” website or application, you will be granted access to manage your accounts, as well as the accounts of other individuals who are traveling with you, if consent has been given.

2-Using your contact information for marketing purposes, such as sending ”Amyal” exclusive offers that fit your needs. If you would prefer not to receive future emails, please notify us by email at info@amyal.com .

3-Answering your questions by email.

4-Completing payment transactions for ”Amyal” services via the website or mobile applications.

5-Improving our services according to the information provided by our customers. As well as the analysis of the stored data in order to enhance the functionality and performance of the website and its applications.

6-Recording customer service calls to ensure that our representatives are delivering a high level of professionalism and attention to detail.

7-Having your data would allow us to contact you if you choose to participate in any promotions or competitions, filling a statistical survey, or any other features offered.

8-Username and password confidentiality are your responsibility. ”Amyal” website will not be held responsible for data loss or fraudulent use.

Disclosure of personal information

Your data may be used in the following ways:

  1. By our customer services team.
  2. With third parties, such as: trustworthy companies for flight booking, hotel reservation, vehicles rental, baggage services; or any other tourist services.
  3. Customs, immigration department, or any regulatory authorities within the destination countries.
  4. With third parties issuing credit cards.
  5. Whenever a legal action is required.
  6. For our employees or agents in order to deal with any of the tasks mentioned above.
  7. For third party institutions, which may include our company and its subsidiaries in order to provide adequate products and services related to traveling. The information provided by customers must comply with all applicable laws.
  8. To respond to the request of public and government authorities, including authorities outside of your country of residence.
  9. If you refuse to provide us with your personal information you may still visit our website. However, you will not be able to access all the services provided.
  10. You are fully responsible for all the data linked to your account including your username and password. Therefore, ”Amyal” website would NOT be responsible under any circumstances for any damage, loss of data or any related situations that can arise from such activities.
  11. ”Amyal” is completely committed to not disclose your details to anyone else without your consent, unless legal action is required.

Log registry

We use our (IP) addresses to identify the problems in our servers, manage the website, and track users movement in order to obtain users’ traffic statistics.

Website Cookies and favorites

We use cookies to help us provide you with personalized services , and to further enhance our websites, applications and services for optimal customer service. We store cookies on your computer’s hard drive with no links to any identifiable personal information. You can always choose to accept or decline cookies if you prefer, but that may prevent you from taking full advantage of the ”Amyal” website.

This website contains links to other web pages , so please note that we are not responsible for any third parties websites that you choose to interact with. Therefore, we recommend that you check their privacy policy before giving any personal information.

Safety and Security

We use “Secure Sockets Layer” (SSL) to ensure the privacy of provided information, therefore your credit card details are encrypted. For additional privacy features, we have also included an overall security and protection system (firewall). These high-level state of the art IT techniques would only allow restricted and secured access to the system files. As well as physical and logical security constraints applied to our databases and systems, the (SSL) encryption is used to protect sensitive information on the Internet.

We are striving to protect user’s information while on the Internet. All data provided by you is limited to our company usage, and for our employees to use in order to perform a specific task related to your accounts and products with Amyal . Our staff is provided with up to date training regarding data security and privacy policies with quarterly updates or whenever new policies are added.

Changes to this policy

By booking with us and using our services and products, you agree with the terms and conditions of our privacy policy. Whenever your data is required to be updated or amended we will inform you by email and ask for your permission.

Trademarks and Copyright

All contents of this website are registered trademarks of ”Amyal”.Other logos, product and company names mentioned herein may be the trademarks of their respective owners. The use of ”Amyal” brand or any other related services is prohibited without a prior written notice from the legal owner.

Illegal Usage

The use of the website in any illegal activity is prohibited, such as any harmful, threatening or defamatory activity and/or situation.

Further information

When you use the ”Amyal” website, you agree for your data to be used by our organization. If you have any comments or queries related to our privacy policy, please contact us by email to info@amyal.com